BIRKENSTOCK REPAIR   

?   Can you change sizes when I have my Birkenstocks repaired?    Yes, you can change sizes with Classic style sandals, up or down one size. We charge the same for this as we do for  Recrafting.

?   What about the soft footbeds and are they worth it?   They can be very comfortable, but I have to add a caveat here.  Some people find Birkenstocks to be like an orthotic for their feet, I often have people tell me they could not walk if it weren't for their Birkenstocks.   In cases like theirs,  I strongly suggest the customer stick with what works for them:  like the old adage "if it isn't broke, don't fix it".   Another warning I have about switching over to the soft footbeds, is that they are not as durable as the originals.    This is due to the cushioned layer,  which simply does not last as long as the original hard cork beds.   

?   Do you charge extra for large sizes?   No, our prices are the same for all sizes!

?   Do you repair CUSTOM Birkenstocks?   No problem!   It's difficult to give a price without seeing them, though, feel free to email us pictures.  

?   I'm not sure what my Birkenstocks need: recraft, cork repair, Footprint or Classic?    Feel free to send us photos via email; or, you can also just send your Birkenstocks  in.  We are  be happy to make recommendations.   

?   What kind of payment methods do you accept?    See our shipping form, there's a place for credit card information.   We can also call you for the credit card numbers, if you'd prefer.   We also bill through Paypal, just write your email address on the shipping form and check the Paypal box and we'll send you a Paypal invoice.  

?   How do I start this process?    Just fill out our shipping form, and include it with your shoes.  The easiest way  to ship to us is to go to the Post Office and ask for a large Priority Mail "Tyvek" envelope.  These are usually fine for one or two pair.  They also have free Priority Mail boxes if you are sending more than that. The Post Office's Priority Mail is very fast and efficient, we use it all the time and typically see a 2-4 day shipping time within the USA.  

BLUNDSTONE REPAIR

?  The Blundstone website states that it is not practical to replace/repair the soles.  Have you had much feedback from customers getting this done?    We have re-soled many Blundstones, no problems.  Many new shoe companies discourage repairing their shoes, why fix an old pair when you could just buy a new pair?     Hmm..     People even say their repaired shoes are more comfortable than before, probably because the re-soling process brings the heels and soles back to an even level, much like new shoes.
?  How much new life does the new Vibram sole add?   The new soles are not the hard type of Vibram soles that many people are familiar with. They are  liteweight, a little soft & cushioned, but very durable. You'll probably get the same or more wear out of them that you got out of your first soles.
?   Does the adhesive ever separate during wet, snowy weather?   We resole many shoes, locally, and over the internet. Here in Western Oregon, we get alot of rain (50+ inches per year), especially during the wet season.  If our adhesives didn't work in wet weather, we wouldn't be in business.
?   How do I start this process?    Fill out our shipping form, and include it with your shoes.  The easiest way for most people to ship to us is to go to the Post Office and ask for a large Priority Mail "Tyvek" envelope.  These are usually fine for one pair.  They also have free boxes if you are sending more than that. The Post Office's Priority Mail is very fast and efficient, we use it all the time and typically see a 2-4 day shipping time within the USA.  
 

DANNER REPAIR 

?   Do you use original Vibram soles ?  We use original, made in the USA Vibram soles on all our Danner repairs, the same soles you find on new Danner boots.  The most common are the Kletterlift, the Sierra, and the Montagna.

?   Do you carry the Danner "Bob" soles ?  Sorry, those are a Danner proprietary sole.   We can substitute the Vibram Kletterlift or the Vibram Sierra, though.

?   What about the Sierra sole, and do you have the various colors ?  The Vibram Sierra sole is similar to the Kletterlift, just a little bit thicker.  They have a lug pattern, but the lugs are arranged a little different.   We have all three colors that they are made in;  black, mojave, and tan.

?   My Danners are overworn, can you still resole them ?     No problem, we can still take care of them.

?    What about the newer GTX and TFX soles, can you repair those ?     We can resole those, no problem.   We use the Vibram Kletterlift or Vibram Sierra for those styles.