CUSTOMER FEEDBACK
Some comments from people we have done business with over the years. Mail-order shoe repair has long been one of our specialties, and we are grateful for the many customers who have trusted us with their favorite shoes and boots.
REAL WORDS FROM REAL CUSTOMERS
Below are comments from customers who have trusted us with Blundstones, Birkenstocks, SAS shoes, shoe lifts, and other repairs. We have always believed that repeat business and honest feedback are some of the best signs that careful workmanship still matters.
Recent and Favorite Comments
“Thank you for the great, fast work on my Blundstone boots. I’ll be recommending you to other Blunnie lovers whenever I can.”
— Sheryl Aikman
“I got my Blundies back from you after you re-soled them. They felt just like the good old boots I had sent you — just as comfortable, no change. I was worried the resole might make them stiffer and more work-boot like, but they were just the same. Can’t be happier.”
— Jim, Camas, WA / San Diego, CA
“Thank you so much for the excellent job you did on my Naot Sea shoes. They look brand new! I am so happy to have my favorite shoes back on my feet!”
— Christina McMillen
“My boots are fantastic. They look brand new. Received them just in time for the snow, and the Vibram soles are even better than the originals in this weather. Thanks!”
— Martin, Arkansas
“I received my Blundstones yesterday just in time to leave town. They look great, and your service is top notch.”
— Jason Eleser, Orlando, FL
“You did a beautiful job on my shoes. You will be seeing more from me.”
— Cathy Frayer
“My two pairs of SAS shoes arrived back today with new soles. They are just like new. I am so pleased that you all still have craftsmanship with pride, experience with a focus on quality, and investment in the lives of your customers with joy in what you do.”
— Dr. Jay Dargan
“Thank you so very much for the fantastic job you did by adding shoe lifts to my shoes. My back pain was so bad I was considering surgery, but no more, thanks to you folks.”
— Corey B.
“Great job on the repair. Nice to have a pair of shoes that go on and on in this throw-away world.”
— Rich Vander
Birkenstock and Sandal Comments
“I’ve just today received back my 10-year-old Birkenstocks that you repaired. The quality of repairs more than exceeded my expectations and the turnaround time was amazing. I am very, very pleased with the new life you have given to the old friends.”
— J.B., Fayetteville, GA
“I mailed my Birkenstocks to you a week ago and then went camping in the desert. When I returned, my recrafted shoes were waiting for me and they look brand new. The cost was only a fraction of what I recently paid for another pair of the same style.”
— John M., San Diego
“Great job on my Birks. I must say I was a little skeptical, but they look brand spankin’ new. They feel really great, and I’m going to tell everyone about your work.”
— Peter D., Winchester, MA
“Thanks for the excellent and speedy job you did on recrafting my Birkenstocks. They look and feel completely brand new and I saved a lot of money by not buying a new pair.”
— J.H., Knoxville, TN
“My rebuilt Birks arrived today and they are just like new, and for half the price of new ones. I am very pleased with the quality of the rebuild and the incredibly fast turnaround.”
— Jeffrey F., Charlottesville, VA
“The workmanship is excellent and your service was astonishingly quick. I could not believe that my shoes were returned to me so soon.”
— Christien M.
More Notes From Customers
“My Rockports arrived last weekend. I’m so impressed with your work. You've got my business.”
— Mark Coleman
“Received my shoes earlier this week, and they look beautiful. Thank you very much.”
— Peter Ingram, San Francisco, CA
“Thank you for your excellent service and attention to detail.”
— Karen Brenner, St. Louis, MO
“Thank you! It’s comforting to know that there are honest, hardworking people out there like you.”
— D.M. Savage, Washington State
HOW IT WORKS
Print and complete our shipping form. Take your shoes or boots and the shipping form to your nearest US Post Office and ship them to us. We’ll take care of the rest.
